Ecosys Backup/Restore failure - Intergraph Smart Cloud - Help - Hexagon

Intergraph Smart Cloud Help

Language
English
Product
Intergraph Smart Cloud
Search by Category
Help

Error Description

Ecosys Backup/Restore failed.

Resolution

You can perform one of the following steps to resolve the issue:

  • Verify if the estate has database servers/sites populated.

    or

  • Verify the VM prefix or the domain name details of the estate. In case of any missing fields, populate them.

    or

  • In case the Backup/Restore still fails, contact the EcoSys Support team.