Web Client platform recommendations - HxGN SDx - v11 - Installation & Upgrade - Hexagon

HxGN SDx Connector for OSIsoft PI Installation and Configuration

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HxGN SDx
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HxGN SDx Connectors
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Installation & Upgrade

The Web Client can be used on desktops, laptops, and portable devices that meet the following recommendations.

Hardware recommendations

  • Desktops and laptops (64-bit) must meet the following minimum requirements:

    • A graphic card must have a minimum of 128 MB of RAM or more.

    Graphic cards that do not meet these requirements are still supported, but software performance may be degraded.

    • The device must use the latest available drivers, which must be updated every six months.

  • Mobile devices must meet the following minimum requirements:

    • 3-GB RAM

    • 2-core processor

    • 8.3-inch or larger screen size

    Larger screen sizes provide a better user experience, so it is recommended to use the largest size available to you.

For mobile devices, it is important to understand that the combination of device manufacturer, operating system, web browser, and other configuration options can significantly impact the user experience.

For desktops, laptops, and tablets, the hardware and software must support WebGL to view files. To test your system, open a browser on that system and go to https://get.webgl.org/.

Desktop and laptop supported software configurations

  • Operating systems:

    • Windows 11 Professional or Enterprise edition (64-bit), version 21H2 or later

    • Windows 10 Professional or Enterprise edition (64-bit), version 21H1 or later

  • Web browsers (the two most recently released versions):

    • Google Chrome

    • Microsoft Edge (Chromium-based)

  • Optional software:

    • The following is required to view files exported from the Web Client in Excel format:

      • For SPO/E Core: Microsoft Office Excel 2016, 2019, or 2021

      • For SDx: Excel for Microsoft 365 or Microsoft Office Excel 2021

Mobile device supported software configurations

Microsoft operating system

Version

Windows 11 Professional edition (64-bit), version 21H2 or later

Windows 10 Professional edition (64-bit), version 21H1 or later

Browser

Microsoft Edge (Chromium-based) (the two most recent versions)

Android operating system

Version

Android 13 or later

Browser

Google Chrome (the two most recent versions)

iOS operating system

Version

iOS 17 or later

Browser

Safari 17 or later

For more details on the Web Client platform recommendations, see SmartPlant Foundation Web Client platform recommendations and HxGN SDx Web Client platform recommendations.