Working in Thin Client Mode - Intergraph Smart Instrumentation - 13.1 - Installation & Upgrade - Intergraph

Intergraph Smart Instrumentation Installation and Upgrade

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English
Product
Intergraph Smart Instrumentation
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Installation & Upgrade
Smart Instrumentation Version
13.1

You can use Smart Instrumentation in thin client mode, which supports Citrix.

  • Smart Instrumentation doesn't support Citrix Seamless Mode.

  • When you access the Smart Instrumentation application via Citrix, we strongly recommend that you do not perform any administration activities that run automatically for a long time on a client machine.  When you execute administration activities via Citrix client, the software actually performs these activities on the server side, while the client remains idle, and the connection to Citrix is lost, possibly resulting in corruption of data.  Examples of these types of administration activities are: initializing or upgrading a domain, claiming items, or rebuilding stored procedures and triggers.

  • As a workaround, we recommend that you perform these kinds of activities either on your database server machine or on a client machine using a configuration other than Citrix.

  • When using thin client mode, all users share a common database, resulting in intellectual property being shared between all sites.

  • When starting Smart Instrumentation, the software looks for the Intools.ini file in the system path.  This path is defined in the Path system variable.

  • To enable Smart Instrumentation to work in thin client mode for multiple users, you must load a separate Intools.ini file for each user who logs on to Citrix and delete the Intools.ini file installed on the server.  Also, when working with Integration, IDEAL, the Smart Electrical Interface or DCS Vendor Interfaces, you must modify the registry path key for each user, as described later.

  • In a Citrix environment, links within a .chm file to open a web browser will not work. To view the linked web page, copy and paste the web address into the web browser on your local machine.