Unable to retrieve the ports to connect to a leaf connection. - Intergraph Smart 3D - Troubleshooting

Intergraph Smart 3D Troubleshooting Reference
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English
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Intergraph Smart 3D
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Troubleshooting
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Troubleshooting
Smart 3D Version
12 (2018)

Meaning: The ports to connect to a leaf connection could not be retrieved.

Recovery: Report steps that cause this error to your support group.