Troubleshoot Installation - CAESAR II - Installation

CAESAR II Quick Reference (2019 Service Pack 1)

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English
Product
CAESAR II
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Installation & Upgrade
CAESAR II Version
11.0 (2019)

The following section details quick resolutions to CAESAR II installation issues.

Why do I get an error message saying CAESAR II cannot locate the configuration file when I try to run CAESAR II?

The Windows 8 platform installs with .NET Framework 4.0 by default. However, CAESAR II requires .NET Framework 3.5.1 to run. From Windows 8, you can enable .NET Framework 3.5.1 through the Control Panel.

You must have an Internet connection to enable .NET from the Windows Control Panel.

To enable .NET Framework 3.5.1

  1. Close CAESAR II.

  2. From the Control Panel, click Programs.

  3. In Programs and Features, click Turn Windows features on or off.

  4. Select Microsoft .NET Framework 3.5.1 and click OK.

  5. Run CAESAR II.

Why does the CAESAR II Configuration Editor not open?
Why does the Configuration Editor not save and close?

If the Configuration Editor does not open or will not save and close as it should, you should look at your User Account Control (UAC) settings through the Windows Control Panel. Decrease the level of your UAC notifications in the Control Panel>System and Security settings.

Make sure that the CAESAR II system folder has read/write access for your user account.

In addition, verify that you have the system 32 path included in your Windows Environment Variables.

To add the system 32 path to your Environment Variables

  1. Close CAESAR II.

  2. Right-click on Computer and select Properties>Advanced system settings.

  3. From the Advanced tab, select Environment Variables.

  4. Select Path in the System variables list and click Edit.

  5. Add the following path to the Variable value and click OK.

    c:\Windows\system32\;

  6. Run CAESAR II.