Core - Intergraph Smart 3D - Troubleshooting

Intergraph Smart 3D Troubleshooting Reference

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English
Product
Intergraph Smart 3D
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Troubleshooting
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Troubleshooting
Smart 3D Version
11 (2016)

The Core component includes troubleshooting tools, which are located in [Product Folder]\Core\Tools\Administrator\Bin.

  • EnableErrorLog.exe - Allows you to specify the severity of logged runtime errors. The default setting is 1, which means only critical errors are logged. Setting 4 will log many more errors, including warnings, and could impact performance. You can also specify the name and location of the log file.

  • IMSRenderFlag.exe - Allows you to run the software through NetMeeting and to troubleshoot video card issues.

  • VersionCheck.exe - Displays the version for each task component in the software.

  • CoreDisplaySettings.ini - Allows you to configure settings to try and improve the display performance of the software as you work in a model.

    Before you open this file, please do the following:

    1. Try resolving display issues first by loading the most current display driver, or rolling your current display driver back one version.

    2. Copy the CoreDisplaySettings.ini file from [Product_Folder]\Core\Tools\Administrator\Bin to [Product_Folder]\Core\Shared\bin.

    3. If you are not familiar with OpenGL and Vertex Buffer Object (VBO) graphics display techniques, contact your Intergraph support representative.

You can find out more details about the operations in the software by checking the Core error log file. The error log file location is specified using the EnableErrorLog.exe tool, described above. The file lists the date and time the errors occurred as well as a description for each error.