Failed to retrieve the stiffener's plate - Intergraph Smart 3D - Troubleshooting

Intergraph Smart 3D Troubleshooting Reference

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English
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Intergraph Smart 3D
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Troubleshooting
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Troubleshooting
Smart 3D Version
12.1 (2019)

Meaning: Failed to retrieve the plate which is being stiffened. This is requested from the stiffener and if it is not available, it is either caused by a database corruption or a memory problem.

Recovery:

  1. Restart the command.

  2. Restart the session.

  3. Reboot the computer to verify that all computer memory has been released.

  4. Verify that all inputs are good and are not on the To Do List or reported in the database integrity checks. Make any necessary corrections.

  5. If problem still exists, report steps taken to your support group.