No printers available - SmartPlant Markup Plus - Version 2019 SP 2 (10.00.02.0022) - Help

SmartPlant Markup Plus Help

Language
English
Product
SmartPlant Markup Plus
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Help
SmartPlant Foundation / SDx Version
10
SmartPlant Markup Plus Version
10.0 (2019)
Smart Review Version
2020 (15.0)

Error Message

No printers available - check with your administrator.

Possible Cause

This error could occur when batch printing files from the Desktop Client. The administrator must ensure that the logged on user belongs to an organization related to the printer group used to print.

Solution

Change the organization the user belongs to:

  1. In the Desktop Client, click Find > Administration > User.

  2. Right-click on the user name and click Update.

  3. Select an organization to which the printer group is related from the Organization drop-down menu under User details.

  4. Click Finish.