Unable to perform operation successfully - SmartPlant Markup Plus - Version 2019 SP 2 (10.00.02.0022) - Help

SmartPlant Markup Plus Help

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English
Product
SmartPlant Markup Plus
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SmartPlant Foundation / SDx Version
10
SmartPlant Markup Plus Version
10.0 (2019)
Smart Review Version
2020 (15.0)

Error Message

Unable to perform operation successfully.

Detail information: Unable to display the detail file.

Unable to display detail file error box

Problem

A user is logged on a SmartPlant Foundation application server and is trying to view a document with a detail file attached.

Possible Cause

This error could occur when Internet Explorer security restrictions on the SmartPlant Foundation application server do not allow encrypted pages to be locally saved to the server.

Solution

Allow encrypted pages to be saved locally to the server:

  1. Open Internet Explorer on the server.

  2. Click Tools > Internet Options.

  3. Click the Advanced tab.

  4. In the Settings list, clear the Do not save encrypted pages to disk check box under Security.