Localized characters do not display correctly - SmartPlant Foundation - IM Update 46 - Help - Hexagon

SmartPlant Foundation Web Client Help

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English
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SmartPlant Foundation
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SmartPlant Foundation / SDx Version
10

Problem

Some localized characters do not display correctly when trying to view a non-Hexagon file using View and Markup.

Common Causes

The system locale settings on the server must be set to American English.

Solution

  1. Log on to the SmartPlant Markup Plus server as an administrator.

  2. Go to Control Panel > Region and Language.

  3. Click the Administrative tab on the Region and Language dialog box.

  4. Click Change system locale and select English (United States) on the Region and Language Settings dialog box.

  5. Click OK and OK again.