Web Client can be used on desktop, laptop, and portable devices that meet the following recommendations.
Hardware recommendations
Desktop and laptop computers (64-bit) must meet the following minimum requirements:
-
The device was manufactured within the last three years.
-
The graphics card has a minimum of 128MB RAM or more.
Graphic cards that do not meet these requirements are still supported, but software performance may be degraded.
-
The device uses the latest available drivers and has been updated within the last six months.
The following mobile devices are recommended and should meet the following minimum requirements:
Microsoft Surface Pro |
|
---|---|
Memory |
4GB RAM |
Storage |
128GB |
CPU |
Intel® Core™ i5-4300U CPU @ 1.90 GHz 2.50 GHz |
Display Resolution |
2160 x 1440 |
Samsung Galaxy Tab |
|
---|---|
Memory |
3GB RAM |
Storage |
32GB |
CPU |
1.9 GHz and 1.3 GHz octa-core processor |
Display Resolution |
2048 x 1536 |
Apple iPad |
|
---|---|
Memory |
4GB RAM |
Storage |
64GB |
CPU |
2.36 GHz hexa-core Apple Fusion |
Display Resolution |
2224 x 1668 |
For mobile devices, it is important to understand that the combination of device manufacturer, operating system, web browser, and other configuration options can have a significant impact on user experience.
For desktop computers, laptop computers, and tablets, the hardware and software must
support WebGL to view files. To test your system, point a browser on that system to
https://get.webgl.org/.
Desktop and laptop supported software configurations
Operating systems:
-
Windows 11 Professional or Enterprise edition (64-bit), version 21H2 or later
-
Windows 10 Professional or Enterprise edition (64-bit), version 21H1 or later
Web browsers (the two most recently released versions):
-
Google Chrome
-
Microsoft Edge (Chromium-based)
Optional software:
-
Microsoft Office Excel 2016, 2019, or 2021 is required to view files that are exported from the Web Client to Excel format.
Mobile device supported software configurations
Microsoft Surface Pro |
|
---|---|
Operating systems |
Windows 11 Professional edition (64-bit), version 21H2 or later Windows 10 Professional edition (64-bit), version 21H1 or later |
Browser |
Microsoft Edge (Chromium-based) (the two most recently released versions) |
Samsung Galaxy Tab |
|
---|---|
Operating system |
Android 12 or later |
Browser |
Google Chrome (the two most recently released versions) |
Apple iPad |
|
---|---|
Operating system |
iOS 15 or later |
Browser |
Safari 15 or later |