Retry a failed task - SmartPlant Foundation - IM Update 46 - Help - Hexagon

SmartPlant Foundation Help

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English
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SmartPlant Foundation
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SmartPlant Foundation / SDx Version
10
SmartPlant Markup Plus Version
10.0 (2019)
Smart Review Version
2020 (15.0)

In the event of a server failure or other unexpected database interruption, any scheduled tasks that are in process are set to a failed status when the scheduler service is restarted. You can then retry these tasks after the server is restored.

  • To retry a failed task, right-click the failed task in the list view and click Task > Retry Task.

  • To see the error that caused a task to fail, right-click the task in the list view and click Task > Show Task Failure.

    The software displays an error message containing the error that caused the task to fail.

Do not remove failed documents. Documents are queued to the appropriate domain or queue based on publish order. Removing a document from the queue that has a failed task can result in loss of data or could cause your data to be out of sync with the authoring tool. For example, removing or skipping a document version with a failed task can result in the following:

  • Overwriting newer property values with older values.

  • Failure to process update instructions because the object to be updated was not created from the previous document version.

  • Failure to process delete instructions.