If you want to use external transmittals to distribute documents among external departments or site and affiliate offices, these objects must exist in the SmartPlant Foundation database.
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Click File > New > Organization / Support Items > Department / Office in the Desktop Client.
You must have document controller or administrator role privileges to access the
Organization / Support Items submenu.
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Type a Name and Description for the department or office.
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Provide any other details of the department or office, as necessary.
An asterisk (*) indicates that an option is required to create a new object.
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In the Department optional interfaces section, select the External organization option.
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Click Finish to create the external department.