Error Message
The merge process fails and the composite ZVF model cannot be viewed. The following error message is shown in the SPFFileServicesTraceRolling.log:
SPF.FileService.SPFException: File can not be found
Possible Cause
This error can occur if it takes longer than 15 minutes to merge a large published document with a composite document that contains a ZVF file. The merge cannot complete because the license token times out.
Solution
You can ensure that merging a large published document with a composite document does not timeout and completes processing by increasing the default license timeout period. This is done by increasing the timeout setting in the LicenseTimeoutSeconds property, located in the SmartPlant Foundation Site Settings node.
For more information on the LicenseTimeoutSeconds setting, see Site Settings node properties.