File transfer from the client to file service exceeds timeout - SmartPlant Foundation - IM Update 46 - Help - Hexagon

SmartPlant Foundation Help

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SmartPlant Foundation / SDx Version
10
SmartPlant Markup Plus Version
10.0 (2019)
Smart Review Version
2020 (15.0)

Problem

When submitting a job in Data Validator Job Management, the file transfer from the client to the file service exceeds the timeout.

Solution

Increase the time allowed for file transfer before timing out using the FileServiceTimeout setting, which can be found in a file called Desktop_Client.exe.config located in the install directory for SmartPlant Foundation:

<drive>:\Program Files (x86)\SmartPlant\Foundation\SPFDesktopClient\CurrentVersion

For example:

<add key="FileServiceTimeout" value="300000" />

  • The setting is in seconds.

  • Because this is a client side setting, you must logout and log back in again for the changes to be applied.