Problem
Export process may hang at the second stage of the export process.
Solution
This issue is most frequently encountered when using a target system for the first time. It can be resolved by restarting the VTLExportTaskScheduler using the Desktop Client.
Tracing is available to help pinpoint the issue. This can be turned on in Server
Manager. We recommend that the ConfigService general switch be set to Verbose, then you can look under the TraceLog directory on your site and find the ConfigServiceTraceRolling.log.
The trace log is normally located at:
<drive>:\ Server Files\TraceLogs\SiteName.