License still in use after integration operation - SmartPlant Foundation - IM Update 46 - Help - Hexagon

SmartPlant Foundation Help

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English
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SmartPlant Foundation
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SmartPlant Foundation / SDx Version
10
SmartPlant Markup Plus Version
10.0 (2019)
Smart Review Version
2020 (15.0)

Problem

After performing an integration command from within an authoring tool on one workstation, integration commands on another workstation fail because the license of the user is reported as still being in use on the workstation where the first command was used.

Solution

To release the license, close the authoring tool application on the workstation where the first command was performed.

  • The license is taken for use on a workstation whenever any integration command is initiated, even if the operation is not completed. For example, the license is taken when you click the Retrieve command, but it is not released if you click Cancel on the Retrieve dialog box that appears.

  • Once the SmartPlant Foundation license is taken to use integration commands like publish or retrieve in an authoring tool application, the license is not released for use elsewhere until the authoring tool application is closed.