To review details of a document failure in the queue, you can click Load Options > Show Failure on a failed document in the queue.
In an upgraded environment, the Load Options > Show Failure option on a document does not produce any details on the document failure.
Solution
To review details of a document failure in an upgraded SmartPlant Foundation environment, you can use the Show Failure option on the scheduled task, rather than on the document in the queue. Query for the scheduled task, then right-click the scheduled task and select Show Failure to review the details of the failure.
For more information, see Retry a failed task.