Service requests - HxGN EAM - Help - Hexagon

Report EAM

Language
English
Product
HxGN EAM
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HxGN EAM Version
11.7.1

Description

Displays service request details regardless of status.

Menu Path

Operations > Reports > Call Center > Service Requests

Parameters

Specify the Assigned To, Department, Employee, Supplier, Service Category, Service Problem Code,Status and Equipment for which to generate the report.

Specify the Request Date and the Promise Date of the service request.

Select the Customer Information check box to include the customer's information in the report.

Select the Action Requests check box to to include the action requests information in the report.

Select the Remarks check box to include the remarks from the service request in the report.

Select the Custom Fields check box to include the custom fields in the report.

Select the User Defined Fields check box to include the user defined fields in the report.

Report Type

Basic