Troubleshooting - Intergraph Smart Materials - Version 2017 R2 (2.2) - Installation & Upgrade - Hexagon

Intergraph Smart Materials Web API Installation 2017 R2 (2.2)

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English
Product
Intergraph Smart Materials
Subproduct
Web API
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Installation & Upgrade
Version Smart Materials Web API
2017 R2 (2.2)

This section provides information about the errors that can occur during the web API installation and their respective solutions.

Error 1

While running the config tool , if configure web application failed due to error "HTTPsx.509 certificate's thumbprint is not specified ".

Solution 1

Check if the SSL Certificates are valid or not. If certificate is invalid, follow these steps to resolve the issue:

  1. Check, if https is enabled and correct Https Certificate is displayed as shown:

    Troubleshooting 1

  2. If no certificate is displayed, then navigate to IIS, and select Default Website.

  3. Right click on Default website and select Edit Bindings. Remove the existing https binding.

  4. Load the valid SSL certificate in IIS> Server certificates.

  5. Then re-run the configuration tool and enable Https, and then check if valid certificate is displayed against HttpsCertificate. Provide port number, click Next, and then Finish.

    This automatically adds https binding to the WebSite with the given port number.

Error 2

In Enable Smart API OData Feed Connector in Power BI Desktop, while connecting to Get Data> Integraph Smart API, if you are getting the following error.

Solution 2

In this case, the Base URI is not configured in the webcomic file properly. To resolve this look Configure web.config and repeat the steps again.

Error 3

After enabling API OData feed connector in Power BI Desktop, if you are trying to connect to SAM and getting the following error "Provided redirect URI is not registered for the client".

Solution 3

You need to specify the redirect URL in the registered client in SAM. URL is https://preview.powerbi.com/views/oauthredirect.html.