If commercial conditions and instructions (CCI) are attached to the inquiry, and you have not accepted them when you started editing the inquiry, the buyer might have sent you a reminder to accept the CCI. Do the following:
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Click Questions/Answers - Commercial Conditions and Instructions.
This screen is only available if the buyer has sent a reminder.
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Select the first term and add a comment in My Comments if needed.
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You can only add comments to terms with status None, Pending, or Rejected.
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Your comments must be approved by the buyer before you can accept CCI.
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Do the same for the other terms.
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Click Save.
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Click Accept CCI.
You can only accept CCI if all your comments are approved.