Single Sign-On does not work for all users - Intergraph Smart Materials - Version 10.2 - Installation & Upgrade - Hexagon

Intergraph Smart Materials Installation (10.2)

Language
English
Product
Intergraph Smart Materials
Subproduct
Classic
Search by Category
Installation & Upgrade
Smart Materials/Smart Reference Data Version
10.2

The combination of company ID and email address must be unique to enable the SSO login. The Portal registration allows to assign the same email address to multiple users within a company, but with these user accounts the SSO login would not work.

To resolve the problem, make sure that each user has his own unique email address assigned.