The materials service is not currently available. Is External Service Available failed with error 'Could not load file or assembly'... - Intergraph Smart Construction - 8 - Reference - Hexagon PPM

Intergraph Smart Construction Retired Feature Reference

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Intergraph Smart Construction
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Reference
Smart Construction Version
8

Error Message

The materials service currently is not available. Is External Service Available failed with error 'Could not load file or assembly 'Oracle.DataAccess, Version=<Version number>, Culture=neutral, PublicKeyToken=<Token number>' or one of its dependencies. The system cannot find the file specified.'

Solution

  • Verify that the assembly with the same version as the one displayed in the error message is in the Global Assembly Cache (GAC). The Smart Construction server is 64-bit, so the assembly must be 64-bit.

  • If the assembly is not in the GAC, reinstall Oracle or install the assembly delivered by Oracle into the GAC.

  • Verify that the corresponding TNS_ADMIN key value exists in the system environment variables. The default value is <Oracle Installation Location>\Network\ADMIN\tnsnames.ora.