Reports do not display in a Citrix environment - Intergraph Smart Construction - Hotfix 14 - Help - Hexagon

Intergraph Smart Construction Help

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English
Product
Intergraph Smart Construction
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Smart Construction Version
8
SmartPlant Foundation / SDx Version
10

Problem

When you work in a Citrix environment, Smart Construction reports do not display.

Solution

In Smart Construction, reports display as PDFs and are opened from a URL on the client application. In order to properly view the report, the application requires elevated security permissions to open the report through the URL when using a temporary profile. You can change the CopyReportsLocal setting in the SPC.Client.exe.config file to True in order to copy the reports to the local machine. The report then opens using an installed PDF viewer.

  1. Browse to the Smart Construction installation location and open the Smart Construction client configuration file (for example, browse to [Drive]:\Program Files\SmartConstruction\SPCClient\SPC.Client.exe.config).

  2. Change the value for the CopyReportsLocal setting to True.

  3. Save the SPC.Client.exe.config file.

For more information on using Smart Construction with Citrix, see Configure Smart Construction for Citrix.