An error occurred while connecting to the Smart Construction server - Intergraph Smart Construction - Hotfix 14 - Help - Hexagon

Intergraph Smart Construction Help

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English
Product
Intergraph Smart Construction
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Help
Smart Construction Version
8
SmartPlant Foundation / SDx Version
10

Error message

An error occurred while connecting to the Smart Construction server. The version of the Smart Construction server is newer than the version of the Smart Construction database. Please contact your administrator to upgrade Smart Construction.

Solution

Verify that your Smart Construction system was properly upgraded. Run the Smart Construction Data Migration tool.

The Smart Construction Data Migration tool migrates data in the Smart Construction database to be compatible with the latest Smart Construction version. You can run the tool from the SmartPlant Foundation Desktop Client.

  1. Upgrade your retrieve mappings. For more information, see Configure Mapped Properties for a Published Document.

    You must update your Retrieve Mapping workbook for Smart Construction to use the latest retrieve mappings.

  2. Log on to SmartPlant Foundation Desktop Client as an administrator.

  3. Click Smart Construction > Find > Administration > Options.

  4. In the Find Smart Construction Options dialog box, type SPC System Options and click OK.

  5. In the search results, right-click SPC System Options and select Smart Construction Data Migration to start the Smart Construction Data Migration tool.

    If you are using Oracle, you may be prompted for database system administrator credentials in order to run the data migration tool.

    In the search results, right-click SPC System Options and select Details to view the Smart Construction data version.

  6. After the Smart Construction Data Migration tool processes, recycle the Internet Information Services (IIS) application pools for your project's site. For more information on resetting IIS application pools, see IIS documentation.

For more information about upgrading Smart Construction, see Upgrading Smart Construction.