All Cases A, B, C, and D
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For Global Workshare configurations, upgrade from 2019 to 14 Update 1 requires a consolidation of databases. The upgrade process is performed from the Host location after consolidation of the databases.
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At the Host location, use the 2019 client workstation that has the Project Management component installed to consolidate the Smart 3D configuration.
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After consolidation, check that all permission groups belong to the Host location.
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For assistance with these steps, refer to Consolidate Model from Workshare Command in Global Workshare Oracle or Global Workshare SQL Server.