The ability to run the software successfully is greatly affected by the order in which all the necessary and underlying products are loaded. Follow the loading order below to prevent components being out-of-sync. Following this loading order also helps with analysis of any post-installation problems you might encounter.
The following table outlines the established load order for the prerequisites associated with each of the Smart 3D installations:
|
Database Server Installation |
Workstation Installation |
|---|---|
|
Windows Server 2019 |
Windows 10 Professional or Enterprise (build 21H1 or later) with UAC 'On' at Level 3 (Default) (64-bit) |
|
Microsoft .NET Framework 4.8 or later |
Microsoft .NET Framework 4.8 or later |
|
Microsoft Edge Browser |
|
|
Adobe Reader |
Adobe Reader |
|
Microsoft Office 2019 or Microsoft Office 3652 |
|
|
Oracle Database 19.3.0 Standard Edition or Enterprise Edition (64-bit) |
Oracle Database 19.3.0 Client Release 32-bit; (Do not use the Oracle "light client" as it does not include some DLLs required by Smart 3D.) Oracle Database 19.3.0 Client Release 64-bit is required if you are running Smart 3Dx, Name Generator, 64-bit Interference Checking, or 64-bit Drawings Batch. |
|
-OR- |
-OR- |
|
Microsoft SQL Server 2019 (Standard Edition for stand-alone environments; Enterprise Edition for Global Workshare environments; 64-bit) |
Microsoft SQL Server Management Studio1 (64-bit) |
|
Intergraph Smart® Licensing |
|
|
SmartSketch (11 or later), if you are doing Material Handling |
|
|
Install other Hexagon Asset Lifecycle Intelligence applications, such as SmartPlant P&ID, before you install Smart 3D if you plan to run both applications on the same computer. Always install Smart 3D last. |
1 Microsoft SQL Server Management Studio and Microsoft Command Line Utilities 15 for SQL Server are required if Project Management is installed. Microsoft SQL Server Native Client 2012 must be installed on all workstations.
2 When creating drawing borders or embedded reports within the Drawings and Reports task on computers with Office 2019 or Office 2021, you must modify the security settings in Microsoft Excel to allow Visual Basic projects to run. For more information about Office 2019 or Office 2021 and service packs, refer to the Microsoft web site.
Do not skip any restarts that are recommended by the system. Doing so can have unintended
consequences.
Other users who want to perform different tasks in the overall design workflow might need additional software, such as:
|
|
|
|
Additionally, if you intend to export PDS projects, you must install the appropriate PDS add-in. The PDS data export add-ins are delivered on the product media.
-
This version of the software supports PDS 2011 SE and PDS 2011 R1 SE.
-
PDS software and all of its prerequisite software are also required in order to use the PDS integration functionality. For more information, see Integrating with PDS.
Special Consideration for Non-English Locales
The system language specified for Microsoft Office must be the same as the system language specified by the operating system. For example, if your operating system language is English, Microsoft Office must also be set to English. For overall assistance with installing the software in a non-US English environment, visit the support web site at http://www.intergraph.com/support.
Virus Scanners and Performance
Other programs running on the computer, such as virus scanners, media players, and mail programs, might affect the performance of Smart 3D. Virus scanners affect performance by continuously checking the data files and log files. Exclude the database data folder on the database server from the virus scanner. For maximum performance, reduce the number of processes running while using Smart 3D.