Smart 3D Workstation Recommendations - Intergraph Smart 3D - Installation & Upgrade - Hexagon

Intergraph Smart 3D Installation

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English
Product
Intergraph Smart 3D
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Installation & Upgrade
Smart 3D Version
13.1

Before beginning the installation of Smart 3D, verify that your end-user workstation computers meet the following hardware recommendations and software requirements. The Compatibility Matrix web site contains the officially supported versions for this release. If there are differences between this document and the Compatibility Matrix, the Compatibility Matrix should be considered correct.

Applicable Hardware

  • Administrative client

  • Modeling client

  • Interference detection computer

  • Drawings batch computer

  • Name generator computer

  • Duplication and synchronization computer

  • SmartPlant Piping Specification Remote computer

Hardware Recommendations

  • Intel Core i7, Quad Core

  • 8 GB RAM for Smart 3D (4 GB RAM for operating system plus 4 GB RAM for a single Smart 3D instance. Other concurrently running programs will require additional RAM based on the programs specific requirements.)

  • 8 GB RAM for Smart 3Dx. Because Smart 3Dx is a 64-bit application, it can access more than 4 GB of RAM for large models. Your computer might need more than 6 GB of memory, or you might need to increase your paging file size, depending on your model size.

  • Access to a DVD drive, either locally or through a network connection

  • Monitor capable of a minimum of 1280 x 1024 resolution

  • Graphics card designed for 3D-intensive applications that meets the following requirements:

    • 32-bit main RGBA pixel buffer

    • Hardware OpenGL 2.1 support

    • Hardware Z buffer: 24 bit or higher

    • 256 MB RAM

    • 8-bit stencil buffer

    • Hardware Alpha blending support

    • Graphics acceleration set to full

    • Hardware Anti-aliasing support recommended

    • Latest available drivers should be installed

  • 1 GbE or higher network interface, latency should be less than 1 ms between client and database server

Video Cards

There have been many enhancements to the graphic engine of Smart 3D. Most issues are resolved by loading the most current display driver or rolling your current display driver back one version. If the current driver does not fix your particular card's problem, then please copy the CoreDisplaySettings.ini file from [Product Folder]/Core/Tools/Administrator/Bin to [Product Folder]/Core/Shared/bin and contact your Smart 3D support representative.

We recommend workstation class graphics cards (designed for use with CAD applications) with as much RAM as is affordable. The minimum RAM is 256MB, but more RAM is better. Because the world of graphics cards changes so quickly, we can only document the specifications required by Smart 3D.

  • All clients referencing Z+F Point Cloud data need to turn off the Smart 3D hardware with the CoreDisplaySettings.ini file.

  • When you set the Render Mode to Shaded with Hardware Enhanced Edges in the Format View dialog box, the edges might not display properly. To fix the display, edit the CoreDisplaySettings.ini file as shown:

    • Ensure that the ViewSettings block is at the top of the file.

    • Type "DisplayEdgeOnGraphics=1" in the ViewSettings block.

    This setting might adversely affect the display performance.

In some cases, the Smart 3D middle tier error log (with the error logging level set to at least "2-Detailed") will provide more information. Please see the examples of messages returned in the error log listed below:

  • The graphics card or graphics card driver does not support Textures/Shaders. An updated graphics driver could improve performance.

    This indicates that the graphics adapter, driver or display settings do not support the Shaded with Hardware Enhanced Edges render mode on the Format View dialog box. In addition, the graphics adapter, driver or display settings do not support textures.

  • The graphics card or graphics card driver does not support Shaders. An updated graphics driver could improve performance.

    This indicates that the graphics adapter, driver or display settings do not support the Shaded with Hardware Enhanced Edges render mode on the Format View dialog box. However, textures are supported.

  • The graphics card or graphics card driver does not support Textures. An updated graphics driver could improve performance.

    This indicates that the graphics adapter, driver or display settings do not support textures. However, the Shaded with Hardware Enhanced Edges render mode on the Format View dialog box is supported. Please note that the performance may be slow on an ATI card.

  • Hardware Acceleration is Turned off VBO Texture and Hardware edges will not be supported.

    This message indicates that Hardware Acceleration in Display Settings is disabled or the client is being accessed through Remote Desktop or Citrix Client. This also applies to systems that use Intel chipset graphics acceleration, where hardware acceleration is disabled due to driver stability. If Hardware Acceleration in Display Settings is disabled, it should be enabled by clicking Advanced on the Settings tab of the Display Properties dialog box. Then, the Hardware Acceleration can be modified from the Troubleshoot tab.

Smart 3D supports the modeling of objects within a 100 km range (-50,000 meters to +50,000 meters along each axis) from the global coordinate system origin. However, due to the 32-bit precision limitations of graphic cards, objects modeled further than 10,000 meters (6.2 miles) of the global coordinate system might not display correctly when you zoom in (circular objects will appear distorted for example). If your model coordinate values are large (for example, E = 60,000, N = 55,000), to get the coordinate readout that you want, you should define a coordinate system at correspondingly large negative values (example, E = -60,000, N = -55,000). Then, use the coordinate system that you created as your active coordinate system for modeling and output. Do not bring this new coordinate system into your workspace.

Supported Operating Systems

  • Microsoft Windows 10 (build 21H1 or later) or Microsoft Windows 11 (build 21H2 or later) with UAC 'On' at Level 3 (Default) (64-bit) running on a Windows Active Directory domain

  • Microsoft Windows Server 2019 Standard or Enterprise only as a client for Citrix Virtual App 7.1912 Update 4.

    Citrix Virtual App 7.1912 Update 4 can be installed only on the Windows Server 2019. The server acts as a client in this case. The Windows Server 2019 operating system can also be used to install an ancillary server, such as IFC, Drawings, or Batch Services. Network latency between remote computer and Citrix server should be less than 150ms on a bandwidth of 70 Kbps per user per screen.

Supported Database Clients

  • Microsoft SQL Server Management Studio 18 (Required for Project Management and Interference Checking, otherwise optional)

  • Microsoft Command Line Utilities 15 for SQL Server (x64) (Required for Project Management and Interference Checking, otherwise optional)

  • Microsoft SQL Server Native Client 2012 64-bit (11.3.6538.0 or later) (Required for all client computers when using Microsoft SQL Server databases)

  • Oracle Database 19.3.0; 32-bit Oracle client (Required for all client computers). 64-bit Oracle client required to use Smart 3Dx, Name Generator, 64-bit Interference Checking, and 64-bit Drawings Batch.

Software Prerequisites

  • Web Browser

  • Adobe Reader (You can download Acrobat Reader from the Adobe web site.)

  • Microsoft .NET Framework 4.8 or later

  • Microsoft XML Core Services (MSXML) 6.0 SP1

  • Microsoft SQL Server 2012 Native Client

  • Microsoft Office 2019, Microsoft Office 2021, or Microsoft Office 365

  • Intergraph Batch Services (6.01.11.00) if you plan to use the computer for remote batch processing

  • Intergraph Smart® Licensing

  • For specifications regarding minimum hard drive disk space requirements by the product setup, see Disk Partitioning Guidelines.

  • Dual screen configurations should have either a single graphics card with two VGA outputs or two identical graphics cards. The graphics cards should otherwise meet the requirements of the specified graphics card recommendations.

  • Use thread safe video drivers and CAD application certified video cards when using multiple processor systems.

  • Ensure that your system's security certificates are updated prior to installation.

  • Microsoft and Oracle will enforce the Internet Host Table Specification RFC 952 which mandates that component hostname labels can contain only alphanumeric characters. Host names using underscores (‘_’) are not allowed. Refer to Oracle Support Articles 1603775.1 and 1957895.1 and Microsoft KB 909264.

See Also

Smart 3D Hardware and Software Recommendations