The Integrity web interface uses a supported browser listed in the Installation Guide. If you are using Internet Explorer, before you open Integrity in your browser the first time modify several security settings to allow Integrity to run properly. These settings help Integrity cache data correctly so you can perform the following tasks:
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refresh the query definition
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create reports
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reserve spares
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acknowledge issues
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change summary items
In addition to the settings identified in this section, you should disable popup blockers in Internet Explorer and any browsers you use for the Integrity web interface. If popup blockers are enabled, they can interfere with various parts of the Integrity web interface and data may not be displayed correctly. If you do not have permissions to change your Internet Explorer settings, you can either hold down the Ctrl key when clicking on a link that gets blocked or right-click the link and then click Open in a new window.
To configure Internet Explorer to avoid caching issues:
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Start Internet Explorer.
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Click Tools > Internet options.
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In the Browsing history section of the General tab, click Settings.
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In the Check for newer versions of stored pages area, select Every time I visit the webpage.
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Click OK.
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On the Internet Options window, click OK.