You can configure Integrity to send email notifications for workflow cases. If a user does not receive an email notification, you may want to view the email queue. This queue allows you to view any approval or notification emails that have not yet been sent. The Show Email Queue link on the Workflows window in the Admin Utility allows you to display this email queue.
To view the email queue:
-
In the Admin Utility, click the Workflows link.
-
On the Workflows window, click the Show Email Queue link in the Workflow-related Tasks area.
-
Click Refresh to update the table with the most recent information.