Installed and Running (Visualization Edge Gateway Service) - Integration - Ver. 3.7.0.3 - Administration & Configuration - Hexagon

HxGN VDS Install and Setup

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English
Product
Integration
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Administration & Configuration
VDS Version
3.13

The Diagnostic Utility checks if the Visualization Edge Service is installed and running. The installation of the service is done when the Save & Configure button is pressed in the VDS Configuration Utility.

  • Visualization Edge Gateway Service is not installed

The Visualization Edge Gateway Service was not installed when Save & Configure was clicked in the VDS Configuration Utility. Run the VDS Configuration Utility again, and then click Save & Configure.

  • Visualization Edge Gateway Service is stopped

Run the VDS Configuration Utility again, and then click Save & Configure.

To start the service manually, open Microsoft Services, right-click HxGN Visualization Edge Gateway Service, and then select Start.

  • Envoy was not found running for Visualization Edge Gateway Service

The Envoy.exe process running the Visualization Edge Gateway Service was not found. The starting of the process is done when Save & Configure is clicked in the VDS Configuration Utility. Run the VDS Configuration Utility again, and then click Save & Configure.