HxGN SDx Hardware and Software Recommendations - HxGN SDx - Update 50 - Installation & Upgrade

HxGN SDx Platform Recommendations

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Installation & Upgrade
SmartPlant Foundation / SDx Version

Before beginning an installation of HxGN SDx®, verify that your servers and workstation computers meet the following hardware recommendations and software requirements. These recommendations apply to the most recent Update release, unless otherwise noted.

For detailed procedures for setting up the software, see Application Server Installation and Setup for HxGN SDx.

Beginning with Windows 10 and Oracle, Microsoft and Oracle will enforce the Internet Host Table Specification RFC 952 which mandates that component hostname labels may contain only alphanumeric characters. Hostnames using underscores (‘_’) are not allowed. For more information, refer to Oracle Support Articles 1603775.1 and 1957895.1 and Microsoft KB 101785.

  • HxGN SDx Core is a 64-bit application with all other components (such as File Service and Remote Services) being 32-bit applications. It was certified on 64-bit hardware with a 64-bit operating system (with IIS configured to run Core as a 64-bit application and the other components as 32-bit applications).

  • Desktop Client is a 32-bit application certified on 64-bit hardware with a 64-bit operating system.

  • For increased performance for the database server, a 64-bit database server is recommended.

  • Installing database software on a database server separate from the application server is recommended for improved performance.

  • Setting up Development and Test environments, in addition to the Production environment, is recommended for preparing and testing updates, customizations, and other configuration changes. For more information on how to set up these environments, contact your services team.

  • Full Text Retrieval is a 32-bit application and was certified on 64-bit hardware with a 64-bit operating system. For information about installing and setting up an FTR Server, refer to the Full Text Retrieval (FTR) Installation Guide.

Cloud infrastructure support statement

The Hexagon Product Center will support our Customers' use of Amazon Web Services (AWS) and/or Microsoft Azure as their cloud infrastructure providers with our currently certified platform(s) including the certified virtualization/application publishing products. These certified platform(s) are based on our Hexagon Enterprise Platform requirements, and each product's respective documented certification matrix found on the Smart Community web site's Hexagon Compatibility Matrix.

If further assistance is needed or if you have additional questions, please file a service ticket, and your Support Analyst will assist you.

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Update 50
Published Thursday, March 16, 2023 at 11:51 AM