Verify the Sync Logs in the Web Client - HxGN SDx - v11 - Installation & Upgrade - Hexagon

The sync logs in the Web Client allow you to find all the data that are sent to AspenTech (sync request) and the responses that are received from AspenTech. It helps in tracking and retrieving the status of the syncs.

Use the following procedure to view the sync records:

1. Log on to the Web Client, and select Sync > Sync Logs. You will find the list of all the sync logs.

2. Select the file object that you want to open in the list of Sync Logs.

   How do I filter or sort the sync logs?

   At the top of the required column, select Column Settings , and then select one of the following:

   Select this	To do this
   Sort Ascending	Sort the results in ascending order.
   Sort Descending	Sort the results in descending order.
   Columns	Select the columns displayed in the table.
   Filter	Filter the table using standard parameters, such as Contains.

   What do sync logs look like?

   • A log of the sync records along with the sync results is saved as SyncReport followed by date and time.

     Example: SyncReport 22-11-2021 15.30.12.txt

   • A log of the sync is saved as SyncReport_AspenEquipmentFeedback followed by date and time.

     Example: SyncReport_AspenEquipmentFeedback12-11-2021 15.30.12.txt

   • A log of the delete sync is saved as SyncReport_DeleteAspenEquipmentFeedback followed by date and time.

     Example: SyncReport_DeleteAspenEquipmentFeedback12-11-2021 16.30.12.txt

   All the sync logs are saved in the vault as TXT files.

3. Click Actions > Save sync log file.

4. When the file is downloaded successfully, view the sync log file to verify the logs for tags synchronization.