Contact Center - HxGN EAM - Version 12.0 - Customization & Programming - Hexagon

HxGN EAM Web Services Toolkit Help

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HxGN EAM
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Customization & Programming
HxGN EAM Version
12

Business Function

Function Request Name

MP3500

GetServiceProblem_001

MP3501

AddServiceProblem_001

MP3502

SyncServiceProblem_001

MP3503

DeleteServiceProblem_001

MP3504

GetServiceProblemDefault_001

MP3510

GetKBArticle_001

MP3511

AddKBArticle_001

MP3512

SyncKBArticle_001

MP3513

DeleteKBArticle_001

MP3514

GetKBArticleDefault_001

MP3515

AddServiceProblemLayer_001

MP3516

DeleteServiceProblemLayer_001

MP3517

GetContactInfo_001

MP3518

DeleteContactInfo_001

MP3519

SyncContactInfo_001

MP3520

AddContactInfo_001

MP3521

GetContactInfoDefault_001

MP3522

GetBulletinBoardNotice_001

MP3523

AddBulletinBoardNotice_001

MP3524

SyncBulletinBoardNotice_001

MP3525

DeleteBulletinBoardNotice_001

MP3526

GetBulletinBoardNoticeDefault_001

MP3528

GetContactRecordDefault_001

MP3529

GetContactRecord_001

MP3530

AddContactRecord_001

MP3531

SyncContactRecord_001

MP3534

GetBulletinBoardNotices_001

MP3535

GetTop10KBArticles_001

MP3536

GetLayerAttribute_001

MP3537

AddLayerAttribute_001

MP3538

SyncLayerAttribute_001

MP3539

DeleteLayerAttribute_001

MP3540

GetContactCenterSetup_001

MP3541

SyncContactCenterSetup_001

MP3542

ValidateServiceProblem_001

MP3543

GetLayerAttributes_001

MP3546

SearchKBArticles_001

MP3550

AddContactCenterMap_001

MP3551

GetContactInfoEquipment_001

MP3552

AddContactInfoEquipment_001

MP3553

DeleteContactInfoEquipment_001

MP3554

GetProvider_001

MP3555

AddProvider_001

MP3556

SyncProvider_001

MP3557

DeleteProvider_001

MP3558

GetProviderDefault_001

MP3560

GetCalendarGroup_001

MP3561

AddCalendarGroup_001

MP3562

SyncCalendarGroup_001

MP3563

DeleteCalendarGroup_001

MP3564

GetCalendarGroupDefault_001

MP3570

GetCalendarGroupPeriod_001

MP3571

AddCalendarGroupPeriod_001

MP3572

SyncCalendarGroupPeriod_001

MP3573

DeleteCalendarGroupPeriod_001

MP3574

GetCustomerRequestHistory_001

MP3575

AddCustomerRequestHistory_001

MP3576

GetEquipmentUsabilityCodesForCallCenterSetup_001

MP3577

AddEquipmentUsabilityCodesForCallCenterSetup_001

MP3578

SyncEquipmentUsabilityCodesForCallCenterSetup_001

MP3579

DeleteEquipmentUsabilityCodesForCallCenterSetup_001

MP3580

ValidateDepartmentStructure_001

MP3582

GetServiceCategory_001

MP3583

AddServiceCategory_001

MP3584

SyncServiceCategory_001

MP3585

DeleteServiceCategory_001

MP3586

GetServiceCategoryDefault_001

MP3588

GetContactRecordEquipment_001

MP3589

AddContactRecordEquipment_001

MP3590

DeleteContactRecordEquipment_001

MP3591

GetEventTypeFilter_001

MP3592

AddEventTypeFilter_001

MP3593

SyncEventTypeFilter_001

MP3594

DeleteEventTypeFilter_001

MP3595

GetDuplicateWOCheckDefault_001

MP3596

GetServiceDeliveryMatrixCombination_001

MP3598

GetCustomerSurveyDefault_001

MP3599

GetCustomerSurvey_001

MP3600

AddCustomerSurvey_001

MP3601

SyncCustomerSurvey_001

MP3602

DeleteCustomerSurvey_001

MP3603

GetCustomerSurveyQuestionDefault_001

MP3604

AddCustomerSurveyQuestion_001

MP3605

SyncCustomerSurveyQuestion_001

MP3606

DeleteCustomerSurveyQuestion_001

MP3607

GetCustomerSurveyQuestion_001

MP3612

GetCustomerSurveyAnswerDefault_001

MP3613

AddCustomerSurveyAnswer_001

MP3614

SyncCustomerSurveyAnswer_001

MP3615

DeleteCustomerSurveyAnswer_001

MP3616

GetCustomerSurveyAnswer_001

MP3617

GetSurvey_001

MP3618

ProcessSurveyResponse_001

MP3619

GetCustomerSurveyTrigger_001

MP3620

AddCustomerSurveyTrigger_001

MP3621

SyncCustomerSurveyTrigger_001

MP3622

DeleteCustomerSurveyTrigger_001

MP3623

GetCustomerSurveyTriggerDefault_001

MP3624

ProcessCustomerSurveyEvent_001

MP3625

GetServiceCategoryServiceCode_001

MP3626

AddServiceCategoryServiceCode_001

MP3627

SyncServiceCategoryServiceCode_001

MP3628

DeleteServiceCategoryServiceCode_001

MP3629

GetServiceCodeEquipmentClass_001

MP3630

AddServiceCodeEquipmentClass_001

MP3631

SyncServiceCodeEquipmentClass_001

MP3632

DeleteServiceCodeEquipmentClass_001

MP3633

GetCaseTaskDefault_001

MP3634

AddCaseTask_001

MP3635

SyncCaseTask_001

MP3636

DeleteCaseTask_001

MP3637

GetCaseTask_001

MP3638

SyncContactInfoEquipment_001

MP3639

GetCaseManagementDefault_001

MP3640

AddCaseManagement_001

MP3641

SyncCaseManagement_001

MP3642

DeleteCaseManagement_001

MP3643

GetCaseManagement_001

MP3644

CreateCaseManagementFollowUpWO_001

MP3645

RefreshCaseManagementCostData_001

MP3646

ReviewCaseManagement_001

MP3647

GetCaseManagementEventLogDefault_001

MP3648

AddCaseManagementEventLog_001

MP3649

SyncCaseManagementEventLog_001

MP3650

GetCaseManagementEventLog_001

MP3651

CreateCaseManagement_001

MP3652

ValidateSupplier_001

MP3653

ValidateServiceCategory_001

MP3654

GetCaseManagementTaskDefault_001

MP3655

AddCaseManagementTask_001

MP3656

SyncCaseManagementTask_001

MP3657

DeleteCaseManagementTask_001

MP3658

GetCaseManagementTask_001

MP3659

CreateCaseManagementTaskFollowUpWO_001

MP3660

RefreshCaseManagementTaskCostData_001

MP3661

GetCaseManagementCheckListDefault_001

MP3662

ValidateSimplifiedServiceDeliveryMatrixCombination_001

MP3663

GetServiceProblemLayer_001

MP3664

GetCaseManagementTaskSchEndDate_001

MP7920

GetContactRecordHospitalityIncidentRequest_001

MP7921

AddContactRecordHospitalityIncidentRequest_001

MP7922

SyncContactRecordHospitalityIncidentRequest_001

MP7923

GetContactRecordHospitalityIncidentRequestDefault_001