The inbox displays pending actions or activities (inbox entries) for users on the Start Center page. You can call screens necessary to complete actions or activities associated with inbox entries directly from the inbox. Inbox entries can either be user-group specific or public and can be assigned to specific user groups or defined as public entries that are displayed for all users.
Access the inbox by invoking the Start Center, or the system administrator can set up the inbox to open automatically when you log in to the system. Configure the inbox to refresh completely or selectively every time it is accessed.
The system administrator associates SQL select statements with inbox entries. These statements define inbox entries that query the database for the appropriate instances of an entry to retrieve to your inbox.
Depending on your system privileges, you can also modify the inbox by adding and/or deleting entries. You can also modify the order and sequence in which entries are displayed.
The system displays a description and value for each entry in the inbox. If a screen is selected for an entry during definition, the system administrator enters a Dataspy for the inbox entry to automatically query for and retrieve the records associated with an inbox entry to the called screen when it is invoked.
For example, the system administrator sets up an inbox entry to approve work orders for your company’s maintenance manager. When the maintenance manager accesses the Start Center, the SQL statement defined for the work order approval inbox entry queries the system database and displays an inbox entry to approve work orders in the inbox. The inbox entry indicates that there are three outstanding work orders to approve. The maintenance manager calls the Work Orders form directly from the work order approval entry on the inbox by double-clicking, and the Dataspy defined for the screen automatically retrieves the three work orders requiring approval on the Work Orders form.
The Inbox includes three tabs and pages of information: Operations, Maintenance, and Management. You can modify the text that appears on the three Start Center Inbox tabs. Contact your system administrator for more information.