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SG-3313 Purchase Orders | Services - ACT_ORDER is cleared incorrectly when canceling a service line, causing the system to think that Vendor Booked Hours are actually internal labor bookings. |
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Description |
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*Original Summary:* Work Orders | Cost Summary - Discrepancy between Labor Actuals - R5BOOKEDHOURS data in WO Cost Summary The customer has seen that the actuals shown for WO 2049958 on the Cost Summary tab do not match what can be found in R5BOOKEDHOURS. It seems the issue is with PO RLX1000127, the record status is Cancelled but services lines are still in Unfinished status, and according to the script in the o7acthir, it had also included these service lines in WO Costs. Steps : # Create WO 21656 with 2 activities for Hired Labor, Labor Type = Hours from service # Create PO 10091, add Service lines for WO-Activity = 21656 - 10, Type = Hours from service WO-Activity = 21656 - 20, Type = Hours from service # Approve PO 10091 and Service lines status will change to Approved. # Cancel PO 10091 in Record View but do not change status of Service lines # Create PO 10092, add Service lines for WO-Activity = 21656 - 10, Type = Hours from service WO-Activity = 21656 - 20, Type = Hours from service # Try to approve PO 10092 and not able to due to WO-Activity is in another Approved service lines. # Go back to PO 10091 and change status of Service Lines to Cancelled. # Go back to PO 10092 record view and change status to Approved. Service lines status will change to Approved. # Create PO 10094 (Unfinished status), add Service lines (Unfinished status) for WO-Activity = 21656 - 10, Type = Hours from service WO-Activity = 21656 - 20, Type = Hours from service # Go to WO 21656 to check Cost Summary : PO 10092 status = Approved (On Order) : Hired Labor = 1280 PO 10094 status = Unfinished (Estimated) : Hired Labor = 2000 # Go back to PO 10094 and cancel PO 10094 in record view but do not change status of Service lines (still Unfinished status) # In same WO 21656, click on Book Vendor Hours and add lines for PO-Line = 10092 - 10, Hours Worked = 8 PO-Line = 10092 - 20, Hours Worked = 8 # After saving, however the list view shows nothing in Book Vendor Hours. # Cost Summary is also computed wrongly in Actual : Hired Labor = 2560 Note: We tested that we are able to cancel PO and leave services lines as Unfinished status. Expected Results : Procedure 07ACTHIR to compute Hired Labor costs should not include Cancelled PO and Unfinished service lines. Actual Results : Procedure 07ACTHIR is include Cancelled PO and Unfinished service lines. |
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