SG-2101 CLONE - Alert Management - Invalid byte 2 of 4-byte UTF-8 sequence when user is generating a Work Order |
Description |
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The user is getting the error Invalid byte 2 of 4-byte UTF-8 sequence when the user is generating a Work Order with Alert Management process. # Administration "System Configuration" Alert Management # Create a new Alert Management base on Grid Name BAL016 # Go to tab Grid Parameters and set the parameters for the WO generation # Go to tab Generate WOs and configure the option Fixed/Variable PMs # Clic on the Preview Option button and the system will display the WO to be generated. # Select Schedule nowto start the process. # Go to tab History and the following error is displayed. Se produjo un error al procesar la CuadrÃcula de consulta y Dataspy. Invalid byte 2 of 4-byte UTF-8 sequence *Actual Results:* The error Invalid byte 2 of 4-byte UTF-8 sequence is displayed *Expected Results:* To generate the Work order for the equipment {color:#bf2600}*NOTE:*{color} *This only occurs when the EAM user is configured with “Spanish†or “Portuguese†language. When the user is configured with “English†language works fine.* |