SG-2687 Optimized Scheduler Setup - Error in processing entity OptimizedSchedulerSetup The data of this record is out of date - HxGN EAM - Version 12.0 - Hexagon

HxGN EAM Resolved Issues for 2022

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HxGN EAM
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HxGN EAM Version
12

SG-2687 Optimized Scheduler Setup - Error in processing entity OptimizedSchedulerSetup The data of this record is out of date

 Description 

Cloud customer has one record for Optimized Scheduler, status is stuck in Processing and there is no Error on Optimized Scheduler Setup screen.

The record is Active, cannot be started or deleted because it is running. Next Evaluation Date is in the past and Last Evaluation Date is blank.

Install Parameters

* OPTMSCHL YES

* OTIMEOUT 180

Drivers (jobs)

* GCSSEQ active every minute

* INVPLREQ active every minute

Searching for logs in sumo I found below:

2022-07-07 10:13:16,063 +0000 \[WARN] \[default task-2451] \[com.dstm.mp.businessprocess.MPConnectionBean] \[ :67257] Caught exception in performFunction() for MP5833_SyncOptimizedSchedulerSetup_001: class com.dstm.mp.mpentity.DataOutOfDateException: Error in processing entity OptimizedSchedulerSetup The data of this record is out of date. com.dstm.mp.mpentity.DataOutOfDateException: Error in processing entity OptimizedSchedulerSetup The data of this record is out of date.

How can we check further why the scheduler is stuck?

Additional details on screenshots.