SG-635 Work Orders | Activities - Error when deferring an activity of a follow-up WO with long Note. - HxGN EAM - Version 12.0 - Hexagon

HxGN EAM Resolved Issues for 2022

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HxGN EAM Version
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SG-635 Work Orders | Activities - Error when deferring an activity of a follow-up WO with long Note.

 Description 

A user is getting an error when trying to defer a Work Order Activity.

Steps to replicate:

* Complete an active checklist on a WO

* Enter notes against a cheklist item (note must be over 80 chars)

* Flag as Follow Up

* Generate Follow Up WO

* The checklist notes becomes the Activity Note in the follow up WO

* Tick the activity as Defer Maintenance

Actual result : Error: \\"The system failed to carry out this function becaise of the environment of configuration problems\\"

Expected Result : no error

Upon inspection it is related to character count. If I reduce the character count the defer maintenance flag then works correctly.

This must be driven by the fact R5ACTIVITIES.ACT_NOTE (256 characters) feeds R5DEFERREDACT.DFA_DESC (80 characters)

SG-564 Customer Contracts | Contract Items - Unable to select a PM work order in Work Order field