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SG-8761 CLONE - Base- Email notifications fails. EAM email libraries doesn't support TLS 1.2 |
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Description |
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AWS SES service is rejecting the email because EAM Library is not using TLS 1.2. org.apache.geronimo.javamail.transport.smtp.SMTPSendFailedException: Send failure; nested exception is: javax.mail.MessagingException: Error issuing SMTP ‘DATA’ command: CODE = 554 : MSG = Access denied: Amazon SES no longer supports TLS 1.0 *Steps:* Install Parameters: SMTPSERV : <<AWS SES SMTP Endpoint>>: PORT USERNAME/PASSWORD SMTPSEND : <<Verified Identity on above SMTPSERV>> Note : Above will need to be set in AWS. # E-mail Templates Screen: Create an Email Template - E-mail Template = ETEMP1, E-mail = Checked, Recipient = <<your email address>>. Add some subject and body # E-mail Notification Setup Screen : Set Email Notification for Table=R5VENTS, E-mail Template = ETEMP1, Update = Checked, Active = Checked. # Work Orders Screen : Update any records *Expected Results:* Email should be received *Actual Results:* No Email received. Check server log for error “Amazon SES no longer supports TLS 1.0” *Notes* Note : This can be reproduced in any place in EAM where Email functionality is used. |
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