Description |
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Customer faced issues to view the comments in the Work Order | Closing when a work order has multiple comments with multiple lines. We are using Microsoft Edge browser to access. In the examples attached : * screencaps 1.1, 1.2 and 2 is viewing from a laptop with resolution 1366x768 and from Work Order popup by double-clicking on it in Asset I Events * screencaps 3 and 4 is viewing from Work Orders | Closing Steps : # Go to Assets | Events and click on any Work Order record which will open the popup. Click on the Closing tab to see the comments. * screen cap #1.1: no scrolling bar appears besides the list of comments and the comments at the bottom of the list are not visible / cut off * screen cap #1.2: when clicking on the second comment, now the 3rd comment is visible but still no scrolling bar * screen cap #2: for another case, the scroll bar appears but seems as if cut off. When scrolling to the bottom the comments at the end of the lists are cutoff 2. Go to Work Orders | Closing to see the comments. * screen cap #3: there is a scrolling bar on the comments list, but when scrolling to the bottom the last comment is not visible * screen cap #4: there is a scrolling bar on the comments list, but when scrolling to the top, the comment list and scrollbar appear as if cut off Expected Results : Comments section should be resized accordingly to size screen Actual Results : Comments section not resized when screen size is changed. |