SG-12947 Issue/Return Parts | Submit Transaction - pick ticket should not be over returned even RTNANY is set to Yes - HxGN EAM - 12.2.0.2 - Release Notes - Hexagon

Description

Customer reported that, they returned a part from WO to store via pick ticket but due by unknown reason the transaction was hang, then he open another browser window and redo same return, both 2 return actions had been done with error, I got the reproduce steps below:

1. Open "Pick Tickets" screen, create a Pick ticket for a WO/Act, add a part line with qty 1, and approve the pick ticket;

2. go to "Issue/Return Parts" screen, issue 1 part from the pick ticket to WO; now on the Parts tab of Pick ticket, the issued qty is 1;

3. still in the Issue/Return Parts screen, select the same Store, change Transaction type to 'Return' and select the same Pick ticket, and select same part line, enter transaction qty 1, then click 'Add to List' icon;

4. open another browser window, login into EAM by same user(or another user), do the same as Step#5;

5. quickly click "Submit Transaction" button on both the 2 browser screens;

Expect result: EAM should accept only 1 return and reject another return with error msg;

Actual result: both the 2 return actions had been done without error; then the Issued Qty in the part line of pick ticket becomes -1, and in the Parts tab of WO, the Used qty is also -1, and in the Transactions tab of Parts screen, can see the double return lines, all the results are wrong.