SG-14065 Non-PO Receipts | Parts - The system failed to carry out this function because of the environment or configuration problems Error - HxGN EAM - 12.2.0.2 - Release Notes - Hexagon

HxGN EAM Release Notes for 12.2.0.2

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HxGN EAM
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Release Notes
HxGN EAM Version
12.2.0.2

Description

The customer is getting the error "The system failed to carry out this function because of the environment or configuration problems." when trying to create a new record in a Non-PO Receipt for a part track by asset.

*Steps to reproduce:*

1- Material | Transactions | Non-PO Receipts

2- Select Receipt #67928 and click on Parts Tab

3- Add new record for the part code *MP002161*

4- Save the record

Here the following error appears "The system failed to carry out this function because of the environment or configuration problems."

*Actual Error:*

Cannot create a Non-PO receipt record

*Expected Results:*

To create a Non-PO receipt record for a part track by asset

Attach server.log