Before the sending out notifications, the following steps must be taken to ensure that the system will effectively send notifications:
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The MAIL job must be active. Navigate to the Job Setup screen and check that the MAIL job is active. - This setup is required for E-Mail notifications only.
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A valid value for the install parameter SMTPSERV must be specified. For example, smtp-relay.infor.com. - This setup is required for E-Mail notifications only.
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The user to whom the push notification will be sent to, must be marked as a mobile user (for Mobile Offline app users), or a value must be specified on the Digital Work App (for Digital Work users) – This setup is the only setup required for Push Notifications.