Installing HxGN EAM Advanced Reporting Server - HxGN EAM - - Installation & Upgrade

HxGN EAM Patch Installation for

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In a distributed installation environment, apply this patch first to each content manager, then apply this patch to each report server, and finally to each web server.

  1. Log all users out of the application.

  2. Ensure you are logged in as the same user that installed HxGN EAM.

  3. Stop the HxGN EAM Advanced Reporting services.

  4. Ensure that a proper backup of the HxGN EAM Advanced Reporting installation is available, in the event any problems arise during the patch process.

  5. Copy the patch file EAM1201ADVRPTPATCH1.iso to a temporary folder like c:\temp.

  6. Extract the files to an EAM1201ADVRPTPATCH1 folder.

    An application like 7zip can be used to extract the files. If you do not have 7zip or a similar application, mount the ISO and copy the files to an EAM1201ADVRPTPATCH1 folder.

  7. Open a command prompt (cmd.exe) and change the directory to EAM1201ADVRPTPATCH1.

  8. Set the variable REPSRV_HOME to the location where HxGN EAM Advanced Reporting is installed.

  9. Apply the patch by executing this command at the prompt substituting a value for {logging_level}: patch.bat {logging_level}.

    The brackets on logging_level denote that this value is optional.

    The default value for {logging_level} is info.

    The available logging levels are as follows from least to greatest: error warn info verbose debug.

  10. Browse to the depconfig directory and execute this command at the prompt: deploy bat.

  11. HxGN EAM Advanced Reporting and services should now be up.

    Running deploy.bat will automatically start the HxGN EAM Advanced Reporting services.