Department security not only controls records you can see and update but also which values inside certain lookups you can see. These lookups may be on the main screen for equipment, work orders, and issues/returns but also on detail tabs.
Department security is enforced on mobile devices when DEPTSEC is enabled.
These basic rules describe the general implementation of department security on mobile devices:
-
Records related to a department not in your list cannot be viewed.
-
Records related to a department your list and marked as read-only can be viewed but not updated.
-
Lookups only display records for which you have full rights to the associated department. For example, lookups controlled in this way include Department, Employee, Equipment, Work Order, and Person Responsible.
-
You cannot insert or update detail records that are related to header records for which you do not have full rights.
-
Department security privileges further limit your capabilities specified elsewhere in the system.
This list provides examples of department security changes. This is not a complete list.
-
Any downloadable items listed on the Sync Config tab that are related to departments are impacted by department security. Department security further constricts records affected by the settings on this page.
-
For example, if you select to download equipment in a department that is not in your department list, you will not have access to this equipment.
-
If your department is not in your department list, you will not see work orders assigned to you. The same is true of work order activities when activity level distribution is being used.
-
You cannot create work orders based on equipment, related to department, for which you do not have full rights.
-
The equipment available for entering inspection results only contains equipment whose department is in your department list with full rights.
-
You can still view attachments on records that are related to a department for which you have read-only access.
-
You cannot book labor on work orders for which you do not have full rights to the work order department. In addition, the Employee and Department lookups on booked labor records only contain records for which you have full rights.
-
Because work order Location is retrieved from the equipment, you can have access to a work order based on work order department rights but not have rights to the location’s department. This is done so that you always have the correct location of the work. The Location lookup enforces department security rules if you try to change the default location.