Received IOException error when installing - HxGN EAM - Version 11.07.01 - Installation & Upgrade

HxGN EAM Installation Guide

Language
English
Product
HxGN EAM
Search by Category
Installation & Upgrade
HxGN EAM Version
11.7.1

Problem

You get this error when installing Advanced Reporting:

C:\adv84inst\install\advrep.xml:199:Following error occurred while executing this line
C:\adv84inst\install\advrep_inst.xml:253: Execute failed: java.io.IOException: Create Process:
C:\InforEAMAdvRep\depconfig\cognos_zip\win32\issetup.exe –s C:\InforEAMAdvRep/depconfig/crn.ats error=740

Solution

  1. Select Start > Administrative Tools > System Configuration > Tools.

  2. Scroll down to the bottom, fourth from the bottom you will see Disable UAC. Click on it, and then click Launch.

  3. Reboot.

  4. Try the install again.