Received "Could not start print job" error in Adobe Reader - HxGN EAM - Version 11.07.01 - Installation & Upgrade

HxGN EAM Installation Guide

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English
Product
HxGN EAM
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Installation & Upgrade
HxGN EAM Version
11.7.1

Problem

When trying to print a report, you might receive the following error message from Adobe Acrobat Reader®: "Could not start print job."

Solution

This is a known problem in Adobe Reader 6.0. Documents with a URL and file name greater than 256 characters will not print. Upgrade to Adobe Reader version 6.0.1 or greater to resolve the issue.