Problem
I get a "Could not find trusted certificate" error when printing a report with attachments in a distributed reporting environment where the gateway is installed on its own machine.
Solution
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On the gateway, import your certificate into the keystore at C:\InforEamAdvRep\java\bin\keystore (your installation path might be different).
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Run regedit and browse to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HxGN EAM Advanced Reporting\Parameters.
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Increase the JVM Option Count string value from 3 to 4.
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Add a new String Value named JVM Option Number 3 and give it the value -Djavax.net.ssl.trustStore=C:\InforEamAdvRep\java\bin\keystore, modifying the path for your environment.
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Restart the HxGN EAM Advanced Reporting service.