AMS-Customer invoice lines overview - HxGN EAM - 12.0.1 - Help - Hexagon

HxGN EAM Help

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HxGN EAM
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HxGN EAM Version
12.0.1

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Work > Asset Management Services > AMS-Customer Invoice Lines Overview

Description

Customer invoices are generated to create and assemble accounts receivable invoices for asset management service customers, work order charges, and fixed payments. View detailed customer invoice line information on the AMS-Customer Invoice Lines Overview screen.

Customer invoices are only related to asset management services and should not be confused with the invoice voucher functionality in the Purchasing Management module. See Recording invoice vouchers for more information.

Customer invoices are generated in several different ways:

  • Calculate customer charges and create a single customer invoice using the Create Customer Invoice right-click option on the Work Orders screen

  • Generate customer invoices from the AMS-Customer Invoices screen

  • Create an invoice for a work order

Upon initiation of the invoice generation process, the system locates all customer charge records and fixed charge schedules for customer contracts. The system does not recalculate the invoice charge records. The system adds the total price for the customer(s) based on the specified invoice generation criteria. The system changes the Status of all work orders on the AMS-Approve Customer Charges screen to Invoiced.

Depending on the specified generation criteria, the system generates separate invoices for each customer, for which the invoice organization is the organization of the customer contract.

If a single customer is referenced on more than one customer contract and the customer contracts are from different organizations, the system generates invoices for each of the customer contract organizations.

You can also generate invoices for customers that are marked as Out of Service. See Creating customers for more information.

Related topics

Understanding customer invoice generation

Generating customer invoices

Viewing an overview of customer invoice lines